HAZEL DESK- TICKETING SOLUTIONS

SEGMENTING. TARGETING. HELPING – Hazel desk at your service
 
 

Hazel Desk

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For any business, the relationship with the customer does not end with single transaction. After sale, there is always support to ensure the customer satisfaction with your product/services. However, even the simplest of things, like improper tracking of customer requests/issues can be the downfall of the relationship. Most of the fortune companies have realized that providing impeccable service to customer has its own perks. You not only retain the customer but also gain more customers through reference. Having systematic Helpdesk Ticketing solutions can do the work easy. We at Nevpro, understand the value of each and every customer to the business and developed an online ticketing Solution. Aid your customer service with Hazel Desk Ticketing solutions and increase your chances to get quality responses from customers which can help you in creating a portfolio full of positive testimonials and goodwill in the market.

 

KEY FEATURES OF HAZEL DESK

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ticketManagement

TICKET MANAGEMENT

Hazel Desk Ticketing system efficiently manages customer queries and complaints from calls, website, email, social media and many more.

PHP Development

POWERFUL DASHBOARD

Dashboard is a bird’s eye view of activities. Our comprehensive dashboard provides status of tickets, tasks and other timelines.

PHP Web Development

SELF SERVICE PORTAL

Easily list down FAQs, support forums. Empower your customer with routine issue solving. Let your executives handle critical issues.

staffManagement

STAFF MANAGEMENT

Define role-based access, add staff, observe ticketing activity of agents, use two factor authentications for staff and many more

NOTIFICATIONS

In Hazel Desk, you get notifications from system, tickets, forums, end users etc. Customization of notification field is possible.

Custom PHP Development

AUTOMATION

Go effortless and automate. You can Change priority status, assign tickets, schedule work, apply canned action for repetitive tasks.

Accurate Reporting

ANALYTICS

Since the interaction comes directly from customers, the analytics can be used to formulate effective sales & marketing strategies.

ReachLargeAudience

COLLABORATION

Hazel Desk smartly collaborates with multiple channels to ensure that your customer ask FAQs or report major issue easily!

 

BENEFITS OF HAZEL DESK

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A great brand emerges with unmatchable products, services and time. If you are kind with your customers and value them post-purchase, your business is here to grow. A ticketing system is just one of the key ways to let your customers feel important. With software assistance like Hazel Desk, your prompt communications and issue solving attitude can surely make you a go-to brand.
 
 

 

Efficient Communication

Advantages of ERP

Organized Staff management

customerSupport

Better Customer Support

issueRecovery

Speedy Issue recovery

Prioritize Requests

Advantages of ERP

Automated Customer Updates

 

WHO CAN OPT FOR HAZEL DESK TICKETING SOLUTIONS?

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All Business Size

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All Business Types

 

WHY HAZEL DESK?

Hazel desk is a complete ticketing solution that helps you to ease out your customer help & communication services so that you don’t miss out any customer query. This software assistance it much more than a helpdesk. It empowers your business with a positive brand image where your customers are happy to choose you.

We Promise
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Powerful Helpdesk System

PHP Web Development

Expert Consultation

Affordable Price

Affordable Prices

Flawless Communication

User Friendly experience

Tailor made Solutions

24/7 Helpline

 

READY TO EXPERIENCE HAZEL DESK?

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