Campaign planning

Execution Flow

Customer Subdivisions

Data extraction and cleansing

Analytics and reporting

Marketing/sales collaboration tools

Information sharing portals

Lead and opportunity management

Account and contact management

Territory and sales quota management

Forecasting and sales analytics

Offline and mobile device access

Sales literature management

Sales pipeline and competitor analysis

Quick access to products, pricing, and quotes

Project Planning

Execution flow

Account and contact management

Case and interaction management

Product and contract management

Service scheduling

Workflow across teams and groups

Service reporting and analytics