Today’s patient is like a client, they expect effective treatment, responsive staff, great stay experience and they have a trusted and favourite healthcare provider. Therefore, to match their expectations and demands, we at Nevpro have developed a solution for healthcare providers to be better marketers.
Moreover, we help healthcare to be more interactive when it comes to retaining clients and to find new clients. However, from e-mails to a chat session on a social media channel, co-ordinate between service care providers to customer care executive to give the client the best experience possible for them. Retaining patients are at a higher rate with our solution, by combining various data metrics such as patient demographics, clinical data, appointment history, hospital interaction history and more to come up with an approach to better engage and acquire new patients and retain old patients by providing a better experience.