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Author Name: Ryan Gould

How AI is Boosting CRM

How AI is Boosting CRM

Author name: Ryan Gould   Did you know Salesforce predicts $195 billion in increased revenue from enhancing CRM with artificial intelligence? The flip side of that coin isn’t too shabby either: it’s projected to save customers $68 billion in decreased costs through 2021. What’s interesting is that, despite this rosy outlook, even as of last year, only 28% of companies acknowledged having invested in AI.   That’s […]

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