5 reasons why CRM is all the rage; and why you need it too

5 reasons why CRM is all the rage; and why you need it too

Customer Relationship Management, abbreviated as CRM, is a process involving the management, tracking and recording of current and prospective customer’s data, to facilitate better communication in order to maintain or form a good relationship with them. Traditionally, customer relationship management involved sending cards, gift baskets, newsletters or good old phone calls, but with the advent of technology, this process too has been computerized. There now […]

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Tips for Protecting Your AWS Cloud

Tips for Protecting Your AWS Cloud

Since more and more enterprises are migrating their workloads to the public cloud, it is essential to understand the fundamental security challenges they can face in their path, especially when they are choosing Amazon Web Services to accomplish their dream. Let me discuss this case with a real-life example A company named Code Spaces suffered from a big cyber attack made on their AWS account […]

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